Video Issue

Incident Report for Lessonly

Resolved

The issue that was preventing Creators and Learners from recording directly into Lessonly has been resolved.

If users are still experiencing this issue, please update their Chrome browser to the latest version

Posted Apr 03, 2023 - 12:25 EDT

Identified

Lessonly is currently running into issues with recording videos in Lessonly. The vendor we use for this feature has identified an issue after Google was updated. They are currently working on a fix and we are closely monitoring the status. In the meantime, videos can be created outside of Lessonly and uploaded. We apologies for the inconvenience.

Posted Mar 23, 2023 - 12:03 EDT

This incident affected: Video.